Modaltrans now lets you monitor your sales team's activities, quotes, and revenue performance — all in one place.
If you run a freight forwarding company, you already know the feeling. At quarter's end, you ask how sales went, and the answer is somewhere between "pretty good" and "we sent a lot of quotes." Not exactly the kind of clarity that helps you grow.
The truth is, most freight forwarders are flying blind when it comes to sales performance. Activity happens — calls get made, quotes go out, meetings happen — but there's no single place to see it all, measure it, and act on it.
That's exactly why we built Sales Team Performance Monitoring into Modaltrans.
See What Your Team Is Actually Doing
Good sales management starts with visibility. With the new activity tracking in Modaltrans, you can set individual targets for each sales rep and monitor their progress across the things that matter most:
- Phone calls made
- Marketing emails sent
- Meetings held
- Quotes sent and accepted.
You can create different activity groups for junior and senior sales colleagues, and assign different targets to each group. It sounds simple, but having this in one place — with targets attached — changes how you manage your team. You stop guessing and start coaching based on real numbers.
Understand Your Quote Pipeline, Not Just the End Result
How many quotes did you send last month? How many were accepted? And for the ones that weren't — do you know why?
Modaltrans now gives you a clear view of your entire quote pipeline: total quotes sent, accepted vs. rejected, and the total value on both sides.
When you start tracking why quotes aren't converting — whether it's price, transit time, routing, or something else — you have something genuinely useful. You can adjust your commercial approach, spot patterns across markets, and have much more productive conversations with your team about what's working and what isn't.
Set Revenue Targets by Country and Zone
Freight forwarding is a geographic business. Your reps aren't just "in sales" — they own lanes, develop markets, and build relationships in specific regions. Your targets should reflect that.
With Modaltrans, you can now assign revenue targets to each sales team member by country and trade zone, and track their performance against those targets throughout the period. Everyone on the team — from individual reps to management — can see exactly where things stand, which markets are on track, and where to focus energy.
No more end-of-quarter surprises.
Built for Freight Forwarders, Not Generic Sales Teams
There are plenty of CRM tools out there. Most of them weren't built with freight forwarding in mind. Modaltrans is — meaning the workflows, metrics, and reporting all make sense for how your business actually operates.
Sales Team Performance Monitoring is live now, and we'd love to show you how it works for your team specifically.
Get in touch with us — we're happy to walk you through it and answer any questions. 👉 Contact our sales team
Modaltrans — transport management software built for freight forwarders.
